At Fannel AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our AI bot service ("Service").

1. Information We Collect:

   a. Information You Provide: When you create an account or use Fannel AI, we collect information you provide, including your name, email address, social media handles, and payment information.

   b. Automatically Collected Information: We automatically collect certain information when you use the Service, such as your IP address, device type, browser type, and usage data (e.g., interaction logs, response patterns).

   c. Social Media Data: Fannel AI interacts with your social media platforms (e.g., Instagram) to provide its service. We collect and process data from these platforms, such as DMs, user interactions, and engagement metrics.

   d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand user behavior, optimize our services, and provide personalized content.

   
   

2. How We Use Your Information:

   a. To Provide and Improve Our Service: We use your information to operate, maintain, and improve Fannel AI, ensuring it meets your needs and delivers personalized interactions.

   b. To Process Payments: We use your payment information to process transactions and manage your subscription to the Service.

   c. To Communicate with You: We may use your contact information to send you updates, respond to your inquiries, and provide customer support.

   d. To Ensure Security and Compliance: We use your information to detect and prevent fraudulent activities, enforce our Terms of Service, and comply with legal obligations.

   e. To Personalize User Experience: We analyze your interactions with the Service to offer customized experiences, content, and marketing messages tailored to your preferences.

   
   

3. Sharing Your Information:

   a. Service Providers: We may share your information with third-party service providers who assist us in delivering the Service, such as payment processors, hosting providers, and analytics services.

   b. Legal Obligations: We may disclose your information if required by law, or to protect the rights, property, or safety of Fannel AI, our users, or others.

   c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.

   d. With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

   
   

4. Data Security: We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

   
   

5. Your Data Rights:

   a. Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information directly through the Service or contact us for assistance.

   b. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

   c. Data Deletion: You can request the deletion of your personal information. However, please note that certain data may be retained for legal or legitimate business purposes.

   d. Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

   
   

6. International Data Transfers: Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your home country. By using Fannel AI, you consent to such transfers.

   
   

7. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated Privacy Policy on our website. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

   
   

8. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@fannel.ai.